Questions about your account, billing, or our products? Reach us by email and a real person will get back to you. For anything urgent and safety-related, see our crisis resources.
Email is the fastest way to reach us. We aim to reply within 2 business days (IST).
For privacy requests (data access, correction, or deletion) and billing disputes, email the same address with the subject line "Privacy" or "Billing" and we'll route it correctly.
Cimpathy is a product operated by the following legal entity:
Cimpathy is a digital mental-wellness application. All prices are in Indian Rupees (INR, ₹) and are inclusive of applicable taxes. Payments in India are processed securely via Cashfree Payments.
Validated mental-wellness self-assessments, guided exercises, private encrypted journal, mood & habit tracking, and the full crisis directory + safety plan.
Everything in Free, plus 12 guided courses, re-assessment with progress tracking, history & PDF export, app-lock, themes, and encrypted cloud backup. No AI features.
Get Premiumor ₹9,999 for one year of AI
Everything in Premium, plus unlimited custom AI chat with memory, weekly AI insight reports, smart journal prompts, and AI re-assessment narratives.
Get Premium PlusBilling: Premium and Premium Plus are one-time payments in INR (international payments via PayPal). Nothing auto-renews — the ₹9,999 Premium Plus option unlocks AI for one year, then reverts to Premium. All sales are final; see our Terms and Refund Policy, or email help@cimpathy.com. Crisis-safety features are always free and never paywalled.
